Saturday, 11 April 2009

Prison













Human beings are strange creatures; I mean why would any race choose to imprison themselves in a system that requires them to make money simply to survive? 

This planet is vast and beautiful, plentiful of food and water, forests and animals, yet most of the people are without food and water, in fact nearly 25% of the population have no clean water. I believe humans to be intelligent and innovative, but they are also like sheep. They just follow what's in front of them - in this case: capitalism. A system where most people are actually slaves - it sounds extreme, but it's true.

A person can degrade and wither if they do not have money, so to have money they have to work, sometimes in a job that they do not like. It seems strange to me that a person spends 50 years of their life working - for what? Old age?

This concept called 'work' is similar to their concept of time - a human model projected onto something to create order, yet it is simply a way to imprison themselves. I wonder how humans would react to the end of time; a world without clocks, deadlines, dates and appointments. I wonder how the world would be without money, a world where things are shared, even water and food. Even water and food - how bizarre, even water...

The human race is full of division - I wonder what event will bring people together onto the same team? Whatever it may be, it is approaching, so get ready for changes...

Monday, 6 April 2009

Customer Service









Businesses and other places that talk with money keep going on about 'good customer service,' so I decided to try and find some.

I wasn't sure where to start, so I went to the source of all knowledge: the information desk at Victoria coach station in London. 'Hello,' I said to the man wearing a bright yellow vest sat behind the counter. "Could I have some good customer service?"
He put down his sausage roll and said, "What can I do for you?"
I told him I wanted some good customer service, but he seemed confused and after five minutes  sat back down. 

As I was leaving the coach station I noticed an advert on the wall,  'Confused.com.' I did feel confused, so I decided to ring the phone number on the bottom of the poster. I was told it was a free number by a man wearing a cow skin jacket, whatever that meant, so I dialed the number in a telephone box. The telephone box was decorated with lots of colorful pictures of men and women requesting to be called, some of them must have been living in hot places as they didn't wear many clothes. I wondered if they knew about good customer service.

The confused.com number was ringing and a woman, who sounded like a robot from the planet Wood, started to ask me questions. When I tried to talk to her she didn't reply, but instead kept repeating herself - telling me to press one, or two, or three, or four... After five minutes of pressing buttons the lady stopped speaking and music started playing. I thought this was very beautiful and thoughtful. This is indeed good customer service - a free number to call and listen to music...

This didn't last though, as every 30 seconds the woman returned and told me that I was important to her or something. This was confusing and also destroying my listening pleasure: why play music if you're going to interrupt it every few seconds? After about one hour a man asked me what my name was. At first I didn't reply as I thought he was a robot like the woman, but after a while I knew he wasn't. 

"How are you today?"
"Good."
Sorry to keep you waiting. Can I take your name?"
"My name is Conisholme."
"Unusual name sir."
"What's your name."
"Gary. So how can I help you sir?"
"What is 'sir'?"
"You."
"I'm Conisholme."
"Okay Conisholme. What can I do for you today?"
"I'd like some good customer service."
"I'm just going to put you on hold sir."

The music came back and lasted for 36 hours, but there were only four songs so I know them very well now. I thought about calling one of the hot people, but I suspect good customer service doesn't exist anymore and it's simply an old term from a time past. 

Customer service today, is a hollow world of empty smiles, greedy eyes and robot voices...